Camping Le Picard

Estimado Senor y Senora, Muchas gracias por sus comentarios. Nos alegramos de que disfrutara de su estancia. Le saludo muy atentamente, Delphine & Laurent

Dear Wendy and David, Thank you so much for your wonderful review and for taking the time to complete the questionnaire after each stay – always with such warmth and kindness. We’re truly touched by your appreciation of our small, family-run campsite and so happy to know that you enjoy the peaceful setting and the simplicity of our site. Your kind words about our welcome mean a lot to us. Of course, there is always room for improvement, and we keep striving to make each stay even better. Knowing that you look forward to returning and still have places to discover in the area is the best reward we could ask for. Looking forward to welcoming you again soon! Warm regards, Delphine & Laurent

Dear Ajelandro Gonzalez Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the peaceful atmosphere of our campsite, the modern mobile home, the facilities, and our convenient location near the Normandy beaches and museums. However, we would like to clarify a few points regarding some of your comments: All the information you mention — including the pool rules, the cleaning conditions, and the equipment of your mobile home — were clearly communicated in advance. These details are available on our website, were included in the newsletter sent 7 days before your arrival, and were also reminded during check-in. So, none of these aspects should have come as a surprise. Regarding the swimming pool: As indicated in our materials, only tight-fitting swimwear (e.g., briefs or swim trunks) is allowed for hygiene reasons — this is a standard rule in many French pools. Despite this information, you attempted to enter the pool wearing swim shorts, which is not permitted. This is why access was refused, which likely explains your lower rating for the swimming area. Concerning the cleaning service: The end-of-stay cleaning package does not include dishwashing or trash removal — this is clearly stated upon arrival. Dishes must be cleaned, dried properly, and put away, and bins must be emptied before departure. These are basic requirements that help us maintain high hygiene standards for all guests. About the uncovered terrace: The mobile home you selected does not have a covered terrace, as mentioned in the description. For more comfort, we had a 3-bedroom cottage with a covered terrace and dishwasher available at the same time of your stay. Nonetheless, we thank you for your review, as it allows us to re-emphasize these important pieces of information for future guests. Best regards, Delphine & Laurent

Dear guests, Thank you very much for your kind words about the cleanliness of the facilities, the comfort of the showers, and the enjoyment you had during your stay. We’re happy to hear that you appreciated the campsite and the surrounding area. Regarding your comments: Swimming pool border: We are aware of the discoloration on the pool edges, and we would like to reassure you that it will be repainted. Unfortunately, this is mainly due to the use of sunscreen and to some guests entering the pool without showering beforehand. We cannot use strong cleaning solvents, as they would affect the water quality. However, we are actively working on solutions that respect both hygiene and safety. Palm leaves and vegetation: The leaves are regularly collected, but with the wind, they tend to fall again quickly. As there are only two of us managing the campsite, this is an ongoing task, and we appreciate your understanding. We strive to maintain the grounds as best we can alongside our other daily responsibilities. Private area behind the reception: This area is indeed private and not accessible to guests. Snack bar opening times: The snack bar was open until August 30th — almost your entire stay. As mentioned on our website, during the low season it opens three times a week, only on reservation. We aim to maintain this service level while adapting to the lower number of guests outside peak periods. We’re grateful for your helpful comments and are glad you enjoyed your holiday with us. We hope to welcome you again in the future! Best regards, Delphine & Laurent

Cher M. Fauvel, Merci beaucoup pour votre retour positif, nous sommes ravis que vous ayez apprécié votre séjour, ainsi que la qualité de l’hébergement et de notre accueil. Concernant la piscine, elle est effectivement chauffée à 26°C, une température que nous avons choisie car elle représente un bon équilibre entre confort de baignade, respect de l’environnement et maîtrise énergétique. Il est vrai qu’en période de fortes chaleurs extérieures, l’eau peut sembler plus fraîche en comparaison, mais elle reste à une température idéale pour une baignade agréable et tonifiante. Au plaisir de vous accueillir de nouveau ! Cordialement, Delphine et Laurent

Dear Madam, Dear Sir, Thank you for your kind words! We're glad you appreciated the warm welcome and the well-maintained, spacious pitches. Hope to see you again! Warm regards, Delphine & Laurent

Dear Madam, Dear Sir, Thank you so much for your lovely feedback! We're delighted you had a perfect week. It was a pleasure having you here. We truly appreciate your kind words. Hope to welcome you back soon! Warm regards, Delphine & Laurent

Dear Madam, Dear Sir, Thank you very much for your kind words! We're happy you enjoyed the cleanliness, the spacious pitches, and the facilities. It was a pleasure to have you with us! Best regards, Delphine & Laurent

Dear Madam, Dear Sir, Thank you for your kind feedback! We're glad you appreciated the peace, shade, and our warm welcome. Regarding the grey water drainage: as clearly indicated on our website, there is no waste water disposal directly on the pitch. However, we do provide two chemical toilet and grey water disposal points located just 20 meters from your pitch for easy access. We hope to have the pleasure of welcoming you again! Best regards, Delphine & Laurent

Cher M. Guillemette, Merci pour votre commentaire et votre retour positif sur la propreté et le confort de votre hébergement. Concernant le pourtour de la piscine, il ne s’agit pas d’un liner, mais d’un revêtement en béton. Celui-ci sera d’ailleurs entièrement repeint cet hiver pour retrouver un aspect impeccable. Hélas, les traces de verdure actuelles sont principalement dues aux résidus de crème solaire et au fait que certains baigneurs ne prennent pas systématiquement une douche avant d’entrer dans l’eau, malgré les recommandations. Nous espérons avoir le plaisir de vous accueillir à nouveau ! Cordialement Delphine & Laurent

Signire, Signora, Grazie mille per questo eccellente feedback. Cordiali saluti,

Bonjour, Ce fut un réel plaisir de vous revoir en famille ! Nous vous remercions sincèrement pour ce très bel avis, qui nous touche beaucoup. Nous sommes ravis que vous ayez apprécié l'ambiance familiale du camping, la propreté des sanitaires, la piscine chauffée ainsi que l'emplacement de votre tente. Et oui, le wifi discret fait parfois partie du charme des vacances 😊 Au plaisir de vous accueillir de nouveau ! Bien cordialement, Delphine & Laurent

Dear Family Reid, Thank you for this excellent feedback. We are delighted that you enjoyed your stay with us. See you in the future. Warm regards, Delphine & Laurent